Last Updated: 12/9/2024
At Stone Tool Shop, accessible from https://stonetoolshop.com, protecting your privacy and ensuring the security of your personal data is a priority. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
Who We Are
Stone Tool Shop is an e-commerce platform providing premium tools and equipment. Our website address is: https://stonetoolshop.com.
Information We Collect
We collect information to improve your shopping experience and provide our services effectively. The information we collect includes:
1. Personal Information
When you create an account, place an order, or subscribe to our newsletter, we may collect:
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (processed securely via third-party payment providers; we do not store credit card details directly)
2. Non-Personal Information
We may collect information automatically, such as:
- Your IP address
- Browser type and version
- Referring website
- Date and time of access
- Pages you view on our website
3. Comments
When visitors leave comments on the site, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string (hash) of your email address may be shared with the Gravatar service to display your profile picture. See Gravatar’s Privacy Policy.
How We Use Your Information
We use your data to:
- Process and fulfill your orders, including shipping and payment.
- Communicate with you about your orders, inquiries, and promotional offers.
- Provide customer support.
- Improve and personalize your shopping experience.
- Detect and prevent fraudulent or unauthorized activity.
- Comply with legal requirements.
Cookies
Our website uses cookies to enhance your experience:
- Essential Cookies: Necessary for website functionality, such as remembering your cart items.
- Performance Cookies: Help us understand website usage through analytics.
- Marketing Cookies: Track browsing behavior to offer relevant ads and promotions.
You can manage or disable cookies in your browser settings. Note that disabling cookies may impact your experience on our website.
Embedded Content
Articles, videos, and images on our site may include embedded content from other websites. Embedded content behaves as if you visited the third-party website, which may collect your data, use cookies, and track your interactions.
Who We Share Your Data With
We only share your personal information when necessary to provide our services:
- Payment Processors: Securely handle your transactions.
- Shipping Providers: Fulfill and deliver your orders.
- Marketing Partners: For email newsletters or targeted advertising (if consented).
- Fraud Prevention Services: To ensure the security of transactions.
We do not sell or rent your personal information to third parties.
How Long We Retain Your Data
- Order Data: Retained for accounting and legal purposes.
- Customer Accounts: Retained until the account is deleted.
- Comments: Retained indefinitely unless manually removed.
Your Rights
As a customer, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Data Portability: Receive an export of your data in a machine-readable format.
- Opt-Out: Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at support@stonetoolshop.com.
Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption for secure transactions.
- Regular vulnerability assessments.
- Limited access to personal data for authorized personnel only.
Where Your Data Is Sent
Your data may be shared with third-party services for processing, such as payment gateways or spam detection tools. Visitor comments may be checked through an automated spam detection service.
Children’s Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us to remove it.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Please review this page periodically. The updated policy will include the “Last Updated” date at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
- Email: support@stonetoolshop.com
- Phone: Toll-Free: 1-888-339-2219 | Local: 954-482-4735
- Address: 4233 W Hillsboro Blvd Suite 970573 Deerfield Beach, FL 33073
Thank you for trusting Stone Tool Shop with your privacy.
This Privacy Policy ensures your customers are informed about how their data is used and complies with common legal requirements like GDPR and CCPA. Let me know if you need further customization!